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Resources » Channels of Communication -- Who Do I Contact?

Channels of Communication -- Who Do I Contact?

The Millburn Township School District takes pride in its communication efforts with all stakeholders of the District. To ensure that your concerns or issues are heard by the appropriate individual who can provide you with a speedy response, the Board of Education and Superintendent ask that you follow the Channels of Communication outlined below. Our goal is to address concerns and issues quickly and efficiently through the individual(s) directly involved.

Many parent and community questions are easily and completely answered by communication directly with the educator in charge of the class or program. Each situation should be first addressed at whatever level the initial action was taken with appeals moving on to the next level on the chain of command. The easiest way to communicate is via e-mail, and a phone call is the next preferable way. Contact information such as e-mail addresses can be found on the staff directory listing found at each school under the Contact Us tab. These Channels of  Communication will ensure a structured communications opportunity for all stakeholders and will allow the District to respond to all inquiries in a timely manner.

If you are not sure who to contact for your specific question, please call us at 973-376-3600.



5 Tips for Effective Parent Communication With Teachers

  1. Your teacher is a partner in your child’s education. Assume good faith when you reach out to your teacher. No matter how angry, ask questions, instead of attacking. Clarify the facts instead of assuming and make sure you have all the facts before you state the problem or disconnect.
  2. Get into solution-solving mode. Thinking win-win is always a good way to try and deescalate a situation. Remember that there are always multiple perspectives to consider in any conflict and try and find a solution that achieves everyone’s aims. 
  3. Whenever possible, have your child advocate for him or herself. Certainly in high school, your child should feel empowered enough to approach a teacher if something feels off. If your child is unsure of the teacher’s reaction, have him or her write a respectful note with a copy to you.
  4. Give your teacher some time to answer your email. Remember that they are in front of the classroom all day and may not see your email. If something is truly pressing, a phone call might be the best means of communication.
  5. If you must escalate, let the teacher know that you are considering such without threats. Explain that you don’t agree with the decision and you feel you might be able to get some further advice from his or her superior. Don’t burn bridges and remain positive, professional but direct and truthful.